Julia Usher's Kitchen Club FAQs

Letter to Current and Former Kitchen Club members,

Subject: A Heartfelt Thank-you and Important Update about Julia M. Usher’s Kitchen Club and JULIA-brand Tools

Dear Members of my Kitchen Club,

I hope this message finds you well. I am writing to share some important news about a significant change in my Kitchen Club and JULIA-brand tools brought to you in partnership with Confection Couture Stencils.

Over the past seven years, I have worked with Confection Couture Stencils to develop a line of cookie stencils and cutters unparalleled in its details and features. Together, we have created hundreds of stencils and cutters that have set new standards in cookie decorating. I am extremely proud of what we have achieved and how these products have advanced the art of cookie decorating for so many of you. More importantly, it has been an absolute joy to create cookie tools that have helped you bring your beautiful and unique cookie designs to life. I have especially cherished the opportunity to meet many of you and to see your lovely work while answering your questions and assisting with your designs.

However, after much reflection, I have decided that it is time to close this chapter of my cookie decorating journey with Confection Couture Stencils. Our Kitchen Club members have been the heart and soul of this endeavor, and I am deeply grateful for your loyalty and continued business, which have made this line so successful. While I have thoroughly enjoyed the product development process and seeing the amazing creations you've made with my JULIA-brand tools, I have decided to curtail the development of all new JULIA-brand tools with Confection Couture Stencils for the foreseeable future. Instead, I will be focusing my time on my core cookie decorating pursuits, primarily developing new techniques, teaching classes, and creating online tutorials.

Rest assured, my existing products will remain available; you can continue to purchase them on www.confectioncouturestencils.com. I will also bring you special sales on them from time to time. Additionally, all active Kitchen Club members, your site discount on confectioncouturestencils.com will remain until September 30, 2024, allowing you to continue to enjoy the benefits of your club membership. Likewise, Confection Couture Stencils will ensure ongoing access to all videos purchased on their site for the foreseeable future. Should you have any questions about the continuation of your particular benefits, please direct them to service@confectioncouturestencils.com.

Thank you so much for your loyalty to my line and dedication to cookie decorating. I look forward to continuing our journey together through my classes and tutorials, and I am excited to see the incredible creations you continue to make.

Live sweetly,

Julia M. Usher
Owner and Founder, Julia M. Usher, LLC
Co-creator, Julia M. Usher’s Kitchen Club and JULIA-brand Tools 

How do I access the video tutorial?

Login to your account with the same email as when you placed the order. Go to Julia Usher's Project Kits Tutorial Library and access the video that correlates with the project kit purchased. You will have had to purchase a project kit that includes the video in order to access the video tutorial for that project. You can verify this by viewing your order history once logged into your account.  Contact customer service at service@confectioncouturestencils.com or 1-800-334-1776 with any issues accessing the video.

Purchase Agreement: Julia M. Usher and Julia M. Usher, LLC are the sole copyright owners of all tutorial videos and handouts. Reproduction, distribution, resale, and/or any other use for financial gain of any video or handout, in whole or in part, are strictly prohibited. However, as the purpose of Julia's tutorials is to teach, any knowledge gleaned from her videos and handouts can be used to make cookies or other products for either personal use or sale. In purchasing this tutorial, you acknowledge that you agree to these terms of use.